Tighnamara is committed to providing the best service to all our customers; we have therefore developed a number of policies and practices that we hold to be important.

 

Food

We strive to provide our guests with the very best quality of food and beverage.  Where possible all food items are purchased locally and fresh on the day of use.  Staff are fully trained in food handling/hygiene and we have a food hygiene certificate to ensure the risk of serving any food items that is in any way less than perfect is eliminated.  Kitchens are off limits to guests and are rigorously cleaned after each use.

 

Smoking
Tighnamara has a no smoking policy for all the guest rooms. Smoking is only permitted on the terrace.

 

The Environment
Tighnamara is committed to the protection of our environment.  In every area of our business we strive to ensure that we cause no harm, as a minimum we observe and put into practice the following:

  • We always recycle where possible.

  • We reduce the amount of waste product produced by our business.

  • We protect and conserve our water supply.

  • Where possible we reduce the energy consumed by our business.

  • Where possible we reduce the amount of paper used through use of modern technology.

Equal Opportunities
Tighnamara strives to be an equal opportunities employer, ensuring that all of staff are treated fairly and equally and receive a fair wage for fair work.  Every member of the team is important and all have access to ongoing training and development opportunities.

 

Health and Safety
Tighnamara is committed to providing a safe environment for all our guests and staff.  All staff are fully trained in our emergency procedures and these are explained to every guest on arrival, a safety notice is displayed in the information pack in each room.

 

Pets
Tighnamara has a
"No Pets" policy which we believe is in the interest of all our guests.